TERMS AND CONDITIONS
Carer Terms and Conditions for Introduction Services and Registration
BACKGROUND
Welcome to AtHome Care Group Ltd. The following document confirms our terms and conditions which will form the contract between us, as an introduction agency, and you, the carer (the “Terms”).
We want to ensure that you understand these terms and as a result can make an informed decision about registering with us. Please contact us as soon as possible if you need further clarification on any elements of the terms.
These Terms shall apply to your registration on the AtHome Care carer introduction portal: www.athomecaregroup.co.uk and https://hire.athomecaregroup.co.uk and via the AtHome Carer app. Your registration with AtHome and or on the Portal constitutes your agreement to these Terms. By registering with us and submitting your details to our company for representation to our Clients, you agree to these terms and conditions under “Acceptance by Conduct”.
1. DEFINITIONS
1.1. The following expressions shall have the following meanings:
“Agreement” means the contract between AtHome Care and the Carer for recruitment services incorporating these Terms and Conditions, as evidenced by the completion of the Registration Form, including the uploading of Background Documents on the Portal and the acceptance by AtHome Care in accordance with Clause 3.1;
“Application Information” means the completed Registration Form and the Background Documents;
“AtHome” means AtHome Care Group Limited incorporated and registered in England and Wales with company number 13846347 whose registered office is at 2 Stafford Place, Weston-Super-Mare, Somerset, United Kingdom, BS23 2QZ
“Background Documents” means the documents listed in Clause 5.5;
“Carer” means any person introduced to the Client by AtHome for an Engagement providing Services to a Care Recipient. Examples of the tasks be carried out by a Carer are set out in Schedule 1. For the avoidance of doubt, the term “Carer” shall also include a Companion in this Agreement;
“Care Recipient” means an individual that is receiving care through the Portal and requires Services to be provided to him / her. The Client and the Care Recipient may be the same person;
“Client” means any family, third party, individual, partnership, agency or other organisation or entity which contracts with AtHome Care with a view to procuring the services of the Carer;
“Companion” means any person introduced to the Client by AtHome to act as a companion to a Care Recipient. Examples of the tasks be carried out by a Companion are set out in Schedule 1;
“Engagement” means the engagement, use or booking of the Carer in any way by the Client, or any third party to whom the Client has introduced the Carer, on a permanent or short-term basis under any form of contract or relevant agreement;
“Portal” means the AtHome introduction portal: www.athomecaregroup.co.uk and or https://hire.athomecaregroup.co.uk and or via the AtHome Care Group Ltd App available on App stores;
“Registration Form” means the form which is set out on the Portal to which these Terms and Conditions are attached requesting Registration and setting out, amongst other things, the Carer’s details, and requirements for Engagement;
“Registration” means the recruitment registration offered by AtHome Care to the Carer upon acceptance by AtHome Care of the Registration Form in accordance with these Terms and Conditions;
“Services” means the personal care services provided by the Carer on behalf of the Care Recipient;
“Terms and Conditions” means the terms and conditions as set out in this document and any subsequent variations as agreed in writing by AtHome Care and the Carer.
2. GENERAL
These Terms and Conditions shall apply to the Agreement and shall supersede any other documentation or communication between parties.
3. REGISTRATION FORM AND ATHOME CARE’S OFFER OF REGISTRATION
3.1.
The Agreement between AtHome Care and the Carer, incorporating these Terms and Conditions, shall only come into force when the Carer has submitted their contact information to AtHome in writing or on the Portal, including completing a Registration Form, uploading / supplying their Background Documents to AtHome directly or through the Portal.
3.2.
AtHome Care’s acceptance of the Carer’s Registration shall constitute a binding obligation to the Carer to use reasonable endeavours to secure Engagement through the Portal with a Client for the Carer, always subject to the Terms and Conditions below.
4. ATHOME CARE’S OBLIGATIONS
4.1.
AtHome operates the website and portal which is an introductory platform enabling Clients to access details of potential Self-employed Carers looking for an Engagement to provide care and companion services. AtHome shall supply information for Clients to set up their own care provision directly with a Carer. The Carer acknowledges that their daily instructions will come from the Client and any correspondence with regards interviews, trial periods or Engagements will be conducted directly between the Client and the Carer.
4.2.
This Agreement does not give rise to a contract of employment between AtHome and the Carer, nor shall it constitute a partnership or joint venture. AtHome shall have no responsibility for the supervision or control of the Carer before, during or after the Engagement.
4.3.
AtHome will not charge the Carer a fee for securing, or attempting to secure, an Engagement on their behalf, provided there is no breach of the Carer's obligations under this agreement.
4.4.
AtHome reserves the right in its discretion without notice to edit the text or layout of any profile or other Application Information uploaded to the Portal to ensure it complies with these terms and conditions.
4.5.
AtHome does not guarantee that any profile or other Application Information will generate any particular level of suitable enquiries or even any Engagements. The Carer is under no obligation to accept any Engagements to which they have been offered by Clients using the Portal, by email or verbally.
4.6.
AtHome shall take all reasonable steps to ensure Clients are professional and courteous but cannot be held responsible for the conduct of any third parties. Should the Carer have a complaint against a Client, the Carer shall contact AtHome on hello@athomecaregroup.co.uk.
4.7.
AtHome may provide template documentation and general information to assist the Client and Carer. The Client and Carer are responsible for agreeing and documenting their direct arrangement and for determining and complying with any employment, tax, National Insurance or other legal obligations applicable to that arrangement.
4.8.
AtHome reserves the right without notice to reject, suspend, alter, remove or delete any Application Information from a Carer or to disclose to the police or other relevant authorities or to a complainant any Application Information or behaviour if it is the subject of complaint or where AtHome has reason to believe that it breaches these terms and conditions, or that such steps are necessary to protect AtHome or others, or that a criminal offence may have been committed, or where required by law or where requested by the police or other appropriate authorities or if AtHome considers that Application Information does not meet our quality standards. If so, the Carer must not attempt to re-publish or re-send the relevant Application Information.
4.9.
AtHome reserves the right to remove any Application or Information from the Portal (i) that is more than six months old; (ii) that has not been updated within the past six months; (iii) in the event that a Carer has not accepted an Engagement during any period of 6 months; and (iv) in the event that the Carer receives consistently poor reviews over a period of six months.
4.10.
AtHome reserves the right to retain any Application Information or data supplied to AtHome by or on behalf of the Carer via the Portal or in writing or verbally where it is required by law.
5. CARER OBLIGATIONS
5.1.
The Carer should not engage in any conduct which is detrimental to the interests of AtHome, would negatively affect AtHome’s relationship with the Client or is likely to bring AtHome into disrepute.
5.2.
It is the Carer’s responsibility to decide which Application Information to upload to their profile (subject to these terms and conditions). AtHome does not accept responsibility if the Application Information uploaded by the Carer is misused by others as this is outside AtHome’s reasonable control.
5.3.
The Carer warrants that they are over 18 years of age and have the legal right to undertake any work or Engagement they accept in the United Kingdom.
AtHome is required to carry out appropriate right-to-work checks in accordance with applicable immigration legislation and Home Office requirements, including the Immigration, Asylum and Nationality Act 2006 as amended by the Border Security, Asylum and Immigration Act 2025.
The Carer must provide AtHome promptly with all information and evidence reasonably required to enable AtHome to carry out and record the appropriate right-to-work check before the Carer is introduced to or permitted to undertake an Engagement.
Depending upon the Carer’s nationality, immigration status and circumstances, the appropriate check may include:
a. a prescribed manual right-to-work document check;
b. a prescribed digital identity verification check through an approved Digital Verification Service where that route is available and appropriate;
c. a Home Office online right-to-work check using a valid share code and the information required by the Home Office; or
d. verification through the Home Office Employer Checking Service where applicable.
The Carer agrees to cooperate fully with any initial or repeat right-to-work check which AtHome is legally required to undertake.
Where the Carer has time-limited permission to work, AtHome may require a repeat right-to-work check before expiry of the relevant permission or at such other time as required by applicable law or Home Office guidance. It is the carers obligation to provide AtHome all information required to perform these checks in advance.
AtHome may refuse to introduce, suspend or remove a Carer from the Portal and may terminate the Carer’s Registration where AtHome cannot establish or maintain satisfactory evidence that the Carer has the legal right to undertake the proposed work.
The Carer must notify AtHome immediately if their immigration status, right to work, permitted type of work, or any restriction affecting their ability to undertake an Engagement changes.
Any right-to-work check carried out by AtHome does not remove any separate legal responsibility which may apply to the Client in relation to the Client’s direct Engagement of the Carer.
5.4.
The Carer shall be expected to show/supply to the Client any number of original documents on arrival to the Engagement. This may include, but is not limited to, documents such as Passport, Driving licence, Carer Insurance, Car insurance. It is the Carer’s responsibility to ensure they have the documents with them, they are valid and available for inspection, or have arranged directly with the Client in advance what documents the Client or care arranger may wish to view to perform their own checks.
5.5.
The Carer shall be expected to complete any number of ID checks with AtHome and to supply proof of address on their Portal or to AtHome in writing, which will be available to Clients to access. Registration may include requests for but not limited to the following documents:
a. CV showing evidence of previous care work (acknowledging that a Companion may not have experience as a carer nor have worked in a regulated setting);
b. DBS (on the Update Service if enhanced) / PVG check;
c. ID (Passport);
d. Driving licence (if available);
e. Evidence of the Carer’s right to work in the UK in accordance with current Home Office requirements. Depending upon the Carer’s nationality, immigration status and circumstances, this may be established through the appropriate manual document check, Digital Verification Service where eligible, Home Office online right-to-work service or other Home Office verification process applicable at the relevant time;
f. Proof of address (utility bill issued within the last 3 months (mobile phone not accepted), council tax statement, or bank statement);
g. Certificate(s) of Qualification(s);
h. Confirmation and proof to their Client of public liability insurance / or self-employed carers insurance;
i. Evidence of self-employment including UTR number;
j. A minimum of two written references. Where the proposed Engagement involves caring for or attending to a vulnerable person, the references must be from two people who are not relatives of the Carer and who have agreed that their references may be
disclosed to the Client. The Carer must provide sufficient contact details and permission to enable AtHome and/or the Client to verify those references; and
k. A Photo and optionally a video.
5.6.
The Carer confirms that all Application Information provided to AtHome via any means, including the Portal is true and accurate in all material aspects and that any documentation provided as evidence to AtHome in writing/email/verbally/via the Portal are originals or certified copies of the original documentation. It is the Carer’s responsibility to ensure all Application Information on their profile with AtHome and on the Portal is up to date and valid. AtHome may contact the Carer, or procure that the Carer is contacted, by any Client who may wish to engage them for care services via an online video call/telephone call/meeting in person.
5.7.
In the event that the Carer receives any convictions or charges marked on their DBS they must inform AtHome in writing and update their profile and inform any Client in writing that they are currently working with within 48 hours. The Carer is responsible for ensuring they have an up-to-date DBS for each Engagement.
5.8.
The Carer consents to the disclosure of all relevant Application Information which is reasonably required to progress any application, including but not limited to copies of qualifications, authorisations and/or references, by AtHome through the Portal to the Client.
5.9.
The Carer must confirm that, with regards to any written references provided, the referees have agreed to be contacted by AtHome and/or potential or existing Clients to have their reference verified.
5.10. Required Information That Cannot Be Obtained
The Carer is responsible for supplying AtHome promptly with all information, documents, references, qualifications and authorisations requested from the Carer and reasonably required for Registration as a self-employed person, or for a proposed Engagement.
Where applicable law requires AtHome to obtain references, qualifications, authorisations or other information before introducing the Carer, AtHome will take reasonably practicable steps to obtain the required information.
The Carer acknowledges that supplying complete and accurate information and documentation required by law for self-employment with vulnerable individuals remains the Carer’s responsibility at all times. AtHome shall not be responsible for the Carer’s failure or refusal to supply information or documentation requested from the Carer.
5.11.
By registering with AtHome, whether by submitting information in writing, by email, through WhatsApp, via the Portal or by any other communication method, the Carer expressly authorises AtHome to carry out background, verification and compliance checks which AtHome is lawfully entitled or required to undertake in connection with the Carer’s Registration or a proposed Engagement.
Such checks may include checks of the Carer’s DBS certificate through the DBS Update Service and checks or re-checks of the Carer’s right-to-work documentation or status from time to time, where AtHome is legally entitled or required to carry out the relevant check.
By accepting these Terms, the Carer gives AtHome permission to carry out DBS Update Service status checks where AtHome is legally entitled to do so. The Carer may withdraw that permission for future DBS Update Service checks by notifying AtHome in writing. Withdrawal of permission may affect AtHome’s ability to continue the Carer’s Registration or introduce the Carer to Clients where AtHome reasonably requires an up-to-date check as part of its legal obligations or stated registration procedures.
The Carer agrees to provide promptly any share code, original document, identity information, consent or other information reasonably required by AtHome to complete a lawful right-to-work, DBS or other registration check.
AtHome has no obligation to perform checks beyond those required by law or its stated registration procedures.
5.12.
In the event of being asked to attend an interview with a Client or Clients, the Carer shall attend at least one interview with a Client (online, by phone or in person) as soon as reasonably possible with satisfactory evidence of their identity as well as all Background Documents and shall clearly advise the Client in advance if any costs are to be incurred.
5.13.
Although AtHome will endeavour to introduce the Carer to Clients and Care Recipients as well suited as possible, the decision about whether to accept an Engagement is entirely the Carer’s responsibility and the Carer acknowledges that AtHome does not offer any warranty as to the suitability of the job or the character of the Client or the Care Recipient.
The Carer acknowledges that they are responsible for satisfying themselves about the suitability of the proposed Engagement and for carrying out reasonable enquiries before accepting it, including considering information supplied by the Client.
The Carer should not assume that all information provided by a Client will necessarily remain accurate or complete and should raise any concerns or inconsistencies before accepting or continuing an Engagement.
To the fullest extent permitted by law, AtHome shall not be responsible for loss arising solely from the acts, omissions, conduct or information of a Client or Care Recipient over whom AtHome has no direction or control.
5.14.
All Travel costs are undertaken at the Carer’s risk. Neither Clients nor AtHome will bear any responsibility for Airfares or associated costs to arrive or leave the UK. It is the Carer’s responsibility to ensure that they are aware of all travel costs before, during or after an Engagement to be covered by the Client in advance of the Engagement.
5.15.
AtHome will not be liable for any cancellation costs in any form from either the Client or the Carer at any time.
5.16.
If the Carer is no longer available to accept any Engagements and/or no longer wishes to be on the Portal, the Carer must de-activate their profile on the Portal. In the event that the Carer wishes to temporarily suspend their profile on the Portal, the Carer shall inform AtHome in writing. If the Carer fails to update their profile or inform AtHome of their availability or status after six months, AtHome may delete the Carer’s profile without notice.
5.17.
The Carer must not disclose any personal information, including names, phone numbers or email addresses, of any current or previous Client, or their family and friends, introduced through an AtHome representative, the Portal, another carer, or any third party associated with AtHome.
This restriction does not prevent disclosure where the disclosure is reasonably necessary:
a. for safeguarding purposes;
b. to comply with a legal or regulatory obligation;
c. to the police, emergency services, local authority or another appropriate authority where necessary;
d. for the purpose of obtaining confidential legal, accounting or other professional advice;
e. for the proper performance of the Engagement where the disclosure is lawful and reasonably necessary; or
f. where the Client, Care Recipient or other relevant person has lawfully authorised the disclosure.
Any disclosure must be limited to the information reasonably necessary for the relevant purpose and must comply with applicable data protection and confidentiality requirements.
5.18.
Once the Carer’s Engagement has ended with a Client, the Carer is not permitted to initiate or maintain contact with the Client in any form or to continue to offer care services to the client or their representatives. If the Client or their representative reaches out to the Carer with the intention of arranging further Engagement, the Carer must immediately inform AtHome and direct the Client to AtHome to facilitate any future bookings.
5.19.
By registering with AtHome via any means including the Portal, the Carer agrees that they shall:
a. Treat all Clients and Care Recipients with respect, dignity and compassion at all times placing the Care Recipient’s needs first as far as possible.
b. Always act with honesty and integrity.
c. Act professionally and with appropriate regard to the Client’s and Care Recipient’s welfare, wishes, rights and lawful instructions.
d. Be reliable, dependable, and trustworthy.
e. Be presentable and always behave in a professional manner and agree to keep all information provided confidential.
f. Establish and maintain clear professional boundaries in relationships with Clients and other professionals.
g. Be accountable by making sure they carry out only tasks in which they are competent, be able to justify their actions, and recognise their strengths and weaknesses.
h. Be prepared to ask for guidance from the Client or care arranger if they feel they are unable to adequately perform their role.
i. Not take advantage of the Client or the Care Recipient or accept loans, gifts or benefits from Clients or Care Recipients which may be seen to compromise the position of a Companion or Carer.
j. Report any errors or omissions made themselves or by colleagues that may compromise the safety of the Care Recipient.
k. Promote a Care Recipient’s independence and ability and use all available resources to assist Care Recipients to exercise their rights and make choices.
l. Obtain valid consent before providing care and agree to respect the right of a person to refuse healthcare if they have the capacity to do so.
m. Communicate openly and effectively and document all communication made via written notes and reports at the request of the Client.
n. Never abuse, neglect, harm or exploit those for whom they are providing support/care.
o. Respect the individuality, diversity and equality of all Clients and Care Recipients and promote equal and fair treatment.
5.20. Substitute or Replacement Carers
In the event that the Carer is unable to provide the Services to the Client for any reason, the Carer may suggest a suitably qualified substitute, but that Carer must be checked for right-to-work.
Under the new guidelines of Section 48 of the Border Security, Asylum and Immigration Act 2025, every proposed substitute a self employed carer wishes to propose must be submitted to AtHome before that substitute is introduced to, proposed to or commences an Engagement with the Client for the appropriate checks.
The proposed substitute must complete AtHome’s applicable registration and onboarding process and AtHome will carry out the checks and obtain the information required by applicable law and AtHome’s stated registration procedures before the substitute is introduced or permitted to commence the Engagement through AtHome.
Where the proposed substitute will care for or attend to a vulnerable person, this includes the references, qualifications, authorisations and suitability checks required by applicable law.
The proposed substitute must also be approved by the Client before providing any Services.
The Client remains responsible for deciding whether to accept any proposed substitute and for entering into a direct arrangement with that individual.
A proposed substitute must not commence the Engagement merely because the original Carer has proposed them.
AtHome may introduce an additional or replacement Carer where requested by the Client.
5.21. AtHome Policies
The Carer shall comply with the following policies prescribed by AtHome:
a. Data protection and confidentiality policy;
b. Complaints policy; and
c. Safeguarding policy.
5.22. Optional Insurance
Where AtHome makes access to an insurance arrangement provided by Mark Bates Ltd available to qualifying self-employed carers, participation is optional and the Carer is responsible for opting into the insurance if they wish to be covered each month.
The Carer must read and comply with the applicable insurance terms, eligibility requirements and any information provided by Mark Bates Ltd before requesting inclusion.
The Carer is responsible for providing AtHome with any information or confirmation required to opt into the insurance scheme and for doing so within any applicable deadline.
Where the insurance arrangement requires the Carer to opt in monthly, the Carer must notify AtHome in writing within the applicable monthly opt-in period and provide the information required for that purpose.
AtHome is not responsible for opting the Carer into the insurance without the required instruction from the Carer.
Failure by the Carer to submit the required opt-in instruction or information within the applicable period may result in the Carer not being included in the insurance scheme for that period.
The Carer is responsible for satisfying themselves as to the scope, exclusions, conditions and suitability of any insurance cover and should refer to the policy documentation and insurer/provider terms for the definitive terms of cover.
6. PAYMENT
6.1.
The Carer shall submit their agreed fees as agreed via a clear invoice to the Client under each Engagement, each week together with details of any additional hours/days worked and/or any costs or expenses incurred in providing their Services to the Care Recipient. Any additional costs such as reasonable pre-agreed travel costs must be supported with a receipt and must be within the budget agreed if applicable, or the lowest price travel option available, i.e. 2nd class off-peak train ticket.
6.2.
Carers shall update their completed hours to AtHome weekly, and shall provide a copy of each invoice sent to the Client, in writing to AtHome at hello@athomecaregroup.co.uk.
AtHome receives this information for administration of its introduction arrangements only.
AtHome’s receipt or retention of information concerning hours or invoices does not mean that AtHome is checking, approving, supervising or monitoring the quality, content or delivery of the care or support provided by the Carer.
AtHome does not use this information to direct or control how the Carer provides personal care to the Client or Care Recipient.
6.3.
AtHome recommends that the Client and Carer agree payment within 48 hours of receipt of a valid invoice, but the payment terms are agreed directly between the Client and Carer.
6.4.
AtHome is not responsible for the payment of fees for the Carer’s provision of Services to the Client and shall not act as a facilitator between the Carer and the Client. AtHome Care cannot get involved with disputed funds or be held liable for unpaid funds by the Client to the Carer.
7. TERMINATION
7.1.
The Agreement shall continue until AtHome services have been provided in accordance with the terms of the Registration Form/Job/role/vacancy or any subsequent date as mutually agreed in writing by both parties or until terminated by either party in accordance with these Terms and Conditions.
7.2.
AtHome may remove or suspend a Carer and/or the Carer’s profile from the Portal at any time, and AtHome may terminate this Agreement or the Carer’s Registration at any time, without notice and for any reason at AtHome’s sole discretion.
In particular, in the event that a Carer passes details of any Client to anyone other than their own referees for the purpose of enabling a reference check, AtHome may remove or suspend the Carer from the Portal and/or terminate the Registration.
7.3.
The Carer shall be entitled to terminate the Registration at any point by giving notice in writing to AtHome Care or if AtHome Care fails to comply with any aspect of these Terms and Conditions and this failure continues for a period of 4 weeks after notification of non-compliance is given.
7.4.
Either party may terminate the Agreement by notice in writing to the other if the other party commits a material breach of these Terms and Conditions which cannot be remedied or, in the case of a breach capable of being remedied, fails to remedy it within a reasonable time of being given written notice from the other party to do so.
7.5.
Any rights to terminate the Agreement shall be without prejudice to any other accrued rights and liabilities of the parties arising in any way out of the Agreement as at the date of termination.
8. LIMITATION OF LIABILITY
8.1.
Subject to Clause 8.2, a party (the “First Party”) shall not be liable for any losses (direct or indirect) incurred by the other party (whether or not due to the failure of the First Party to comply with this Agreement) as a result of using the Website, Portal or the introduction of Clients except for those losses which can reasonably be foreseen by the First Party would result from its failure to comply with this Agreement provided that any such liability of AtHome shall be limited to the sum insured under the professional indemnity insurance policy held by AtHome in the insurance year in which the Carer’s claim is first notified.
8.2.
This Clause 8 does not exclude or limit in any way AtHome’s liability for:
a. death or personal injury caused by the negligence of AtHome; or
b. fraud or fraudulent misregistration; or
c. any other matter for which it would be illegal or unlawful for AtHome to exclude or attempt to exclude AtHome’s liability.
9. FORCE MAJEURE
Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.
10. SEVERANCE
If any term or provision of these Terms and Conditions is held invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.
11. WAIVER
The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions.
12. NOTICES
Any notice to be given by either party to the other may be served by email, in person or by post to the address of the other party given in the Registration Form or such other address as such party may from time to time have communicated to the other in writing.
13. GOVERNING LAW AND JURISDICTION
These Terms and Conditions, and any non-contractual obligations arising from or in connection with them, shall be governed by and construed in accordance with the laws of England and Wales.
The parties submit to the jurisdiction of the courts of England and Wales, subject to any mandatory rule of law which provides otherwise.
SCHEDULE 1
Guide to Activities Suitable for Carers and Companions
Y es= acceptable suggestion for both Carer and Companion role and No = not acceptable for a Companion Role
Role Description
Companionship and conversation -Yes
Help with Light house-keeping - Yes
Preparing and cooking meals / Preparing drinks and snacks -Yes
Escorting to clubs and activities and running errands - Yes
Light Gardening - Yes
Pick up prescriptions or groceries - Yes
Support to care for pets - Yes
Holiday Companionship / Help with Travel - Yes
Hospital discharge companionship / help with transport and daily household tasks - Yes
Aiding Lifting and turning of people with the use of lifting-equipment such as hoists - No
Personal care needs such as showering, bathing and dressing - No
Reporting any changes in the person’s condition - No
Achieving the person’s maximum level of independence - No
Support with prompting medication - No
Care for people with a Physical Disability - No
Palliative care - No
Care for people with Dementia / Parkinson / Neurological issues - No
Respite Care / Temporary care - No
For Clients that need close supervision - No
End of Life Care - No
Support with toileting and maintaining hygiene - No
