Families need great carers who complete care tasks and then go further; they need people who can offer reassurance, patience, dignity, and a steady presence. Choosing the right carer is not just a practical decision. It is an emotional one. It is about personality, competence, understanding, and trust.

About AtHome care

Hello, I’m Helen, the founder and director of AtHome Care Group, and I think it is important for clients and carers to know why I do what I do to help families find the right care.

Dementia is not just something I understand through my work — it is something that has touched my own family.

My family have experienced first-hand how frightening and unsettling those moments of confusion and anxiety can be, not only for the person living with dementia, but also for the people around them who love and support them.

That experience has given me an understanding of how important familiarity, routine, and REALLY good care really are — and really good care is delivered by REALLY great carers.

Families need great carers who complete care tasks and then go further; they need people who can offer reassurance, patience, dignity, and a steady presence. Choosing the right carer is not just a practical decision. It is an emotional one. It is about personality, competence, understanding, and trust.

Our role is to offer families suitable, experienced, and reliable carers who can support their loved one with respect, warmth, and understanding, while helping them remain as comfortable and independent as possible in their own home

AtHome Care Group was created to give families more choice, more control, and better value when arranging care at home.

The reason I started AtHome was to reduce the overall care costs clients often pay, while still ensuring carers are fairly paid.

To do this, we minimise our overheads, help bring down overall costs, and in turn, this helps families make their care budget go further, giving them more options for the future.

When you can pay a carer more, they feel really valued - better for you as the client and better for the carer.

Through our online portal, families can view suitable carers together, making it easier for everyone involved to help choose the right person for their loved one.

I hope that you will trust me to help your family find the right care, so if you would like to discuss the options your family is considering, please give me a call.

Kind regards,

Helen

We know your priority is great care but within the right budget

Our software provides detailed search matches that are flexible to allow you to book a carer, companion or personal assistant according to your specific requirements and budget 24/7.

There is no registration fee, and no obligation to engage any of the carers you view or are introduced to.

Our clients get outstanding value and complete control

Clients can manage all aspects of their care and multiple locations for different loved ones. With AtHome, clients can manage care with complete transparency, safe in the knowledge carers are checked so you know who is delivering your care.

Matching Clients and Carers is essential

When proposing a carer to our client, we consider day-to-day needs, qualifications, hobbies, interests, location, and much more. Where possible, we will offer a selection of self-employed carers, companions, and PA’s available and you choose your preference.

View carers 24-hrs a day

Your online client dashboard allows you to check or change your care 24 hrs a day. There is no need to wait.

Find the right carers, companions & personal assistants in the most cost-effective way.

What sort of care can I find with AtHome?

Everyone’s needs are different, everyone’s budgets are different and everyone’s circumstances are different.

As a person seeking or needing care or support, you understand what your require, when you want it and what your budget is. With AtHome, clients are 100% in control and can choose the level of care & support required. Choose from approved companions, and carers who can help with everyday tasks, from basic day-to-day support, loneliness, and supporting a young person, or an elderly person with Dementia, to end-of-life care.

We are an introduction agency, so what does that mean?

We introduce self-employed carers, companions & PA’s to clients looking for care.

Why are our costs different?

We want to make accessing care & support a fair and reasonable price.

Many agencies charge a ‘‘registration fee’’. We don’t - It is FREE to register with us for everyone.

Agencies can charge up to 60% in fees to place your carer, we do not. We want to ensure all workers earn and keep more of their pay, so our fees are ultra-low, which enables us to operate efficiently as well as develop and improve our website, software, and business offering everyone the chance to find reasonably priced, reliable care.

Why does this matter?

The percentage that an agency can charge is important. The more the agency charges, the less your worker will keep and the more you have to pay to attract the right person. Large agencies will often receive the whole payment fee and keep up to 60% whist paying the carer minimum wage - this is simply not fair to you or the carer!

To forge and maintain happy and productive relationships between carers, companions and PA’s with clients and their families, we believe higher carer pay is essential for the great work they do, but we don’t expect the client to pay more - we just ensure we can offer the service for less.

The vast majority of individuals join caring as a passion, but ensuring your chosen worker is getting the best pay, means you are likely to attract a highly committed individual who is loyal and reliable.

How do you manage to reduce your costs so much?

We have streamlined compared to the rest of the UK care industry. With carefully developed technology we have taken out the labour-intensive processes of manually searching and calling through endless lists of individuals for matching. We have minimized the unnecessary paperwork for rota planning among many other cost savings, which are then passed on to you, the client.

Our methods save time and costs and we pass this directly to clients and workers. It also means a quicker, more accessible workforce is available to our clients at the point of need.

AtHome is revolutionary, with our bespoke software we can really make a difference for people needing access to care in the UK.

We want to help you source the best care at the best price without compromise.

Looking for care

It’s FREE to register as a client, a carer, a companion, or a PA. It is quick and easy to start your registration, click here to start.